Returns & Exchanges
At Engravd, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return policy for all unworn and original-condition fashion items. Please note that personalized or custom-engraved pieces are final sale and cannot be returned unless they arrive damaged.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare the Package
Securely pack your items in their original packaging, ensuring all tags are attached and the protective seals are intact.
Ship It Back
Print your prepaid shipping label provided via email and drop off the package at any authorized courier location.
Receive Your Refund
Once our quality control team inspects your return, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing